{"id":1437,"date":"2025-06-09T17:55:38","date_gmt":"2025-06-09T17:55:38","guid":{"rendered":"https:\/\/www.prolimehost.com\/blogs\/?p=1437"},"modified":"2025-06-09T18:00:31","modified_gmt":"2025-06-09T18:00:31","slug":"customer-fallout-how-do-you-handle-churn","status":"publish","type":"post","link":"https:\/\/www.prolimehost.com\/blogs\/customer-fallout-how-do-you-handle-churn\/","title":{"rendered":"Customer Fallout – How Do You Handle Churn?"},"content":{"rendered":"

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I’ve thought about this many times even on things not web hosting industry related. Other than poor customer service or repeated outages, I think high customer fallout results from continuing to charge long term clients higher prices than you’re offering to new prospects.<\/p>\n

When I see commercials run on TV offering services with lower prices than what I’m paying, my first impulse is to get the deal they’re getting, and more than once, I’ve heard from my vendors that those are just promotional prices and existing customers don’t qualify.<\/p>\n

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Long term clients are invaluable<\/figcaption><\/figure>\n
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