{"id":242,"date":"2024-11-15T17:51:11","date_gmt":"2024-11-15T17:51:11","guid":{"rendered":"https:\/\/www.prolimehost.com\/blogs\/?p=242"},"modified":"2024-11-15T17:54:34","modified_gmt":"2024-11-15T17:54:34","slug":"addressing-terms-of-service-tos-policies-for-web-hosting-providers","status":"publish","type":"post","link":"https:\/\/www.prolimehost.com\/blogs\/addressing-terms-of-service-tos-policies-for-web-hosting-providers\/","title":{"rendered":"Addressing TOS Policies for Web Hosting Providers"},"content":{"rendered":"<p style=\"text-align: left;\"><a href=\"https:\/\/www.prolimehost.com\/wp-content\/uploads\/sites\/4\/2015\/11\/Terms-of-Service.jpg\"><img decoding=\"async\" class=\"aligncenter wp-image-243\" src=\"https:\/\/www.prolimehost.com\/wp-content\/uploads\/sites\/4\/2015\/11\/Terms-of-Service.jpg\" alt=\"Terms of Service TOS\" width=\"587\" height=\"514\" srcset=\"https:\/\/www.prolimehost.com\/blogs\/wp-content\/uploads\/sites\/4\/2015\/11\/Terms-of-Service.jpg 240w, https:\/\/www.prolimehost.com\/blogs\/wp-content\/uploads\/sites\/4\/2015\/11\/Terms-of-Service-70x60.jpg 70w\" sizes=\"(max-width: 587px) 100vw, 587px\" \/><\/a>Terms of Service (<a href=\"https:\/\/policies.google.com\/terms?hl=en-GB\" target=\"_blank\" rel=\"nofollow noopener\">TOS<\/a>) policies vary by web hosting providers, and while sometimes they\u2019re widely disparaging, generally the clauses in each cover the same basic provisions. They all talk about what you can do and can\u2019t do, what type of services they allow or prohibit, what happens when you violate their terms and finally, they cover how to address grievances.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_80 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.prolimehost.com\/blogs\/addressing-terms-of-service-tos-policies-for-web-hosting-providers\/#Its_important_to_read_a_providers_TOS_before_signing_up_with_them\" >It\u2019s important to read a provider\u2019s TOS before signing up with them<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.prolimehost.com\/blogs\/addressing-terms-of-service-tos-policies-for-web-hosting-providers\/#Are_you_running_an_eCommerce_store\" >Are you running an eCommerce store?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.prolimehost.com\/blogs\/addressing-terms-of-service-tos-policies-for-web-hosting-providers\/#Links_to_other_policies_with_the_TOS\" >Links to other policies with the TOS<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.prolimehost.com\/blogs\/addressing-terms-of-service-tos-policies-for-web-hosting-providers\/#Do_you_need_additional_IP_addresses\" >Do you need additional IP addresses?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.prolimehost.com\/blogs\/addressing-terms-of-service-tos-policies-for-web-hosting-providers\/#Who_is_responsible_for_the_content_on_your_server_or_website\" >Who is responsible for the content on your server or website?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.prolimehost.com\/blogs\/addressing-terms-of-service-tos-policies-for-web-hosting-providers\/#What_about_third_party_sites_linked_to_from_your_provider\" >What about third party sites linked to from your provider?<\/a><ul class='ez-toc-list-level-4' ><li class='ez-toc-heading-level-4'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.prolimehost.com\/blogs\/addressing-terms-of-service-tos-policies-for-web-hosting-providers\/#BROUGHT_TO_YOU_BY_PROLIMEHOST\" >BROUGHT TO YOU BY PROLIMEHOST<\/a><ul class='ez-toc-list-level-5' ><li class='ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.prolimehost.com\/blogs\/addressing-terms-of-service-tos-policies-for-web-hosting-providers\/#VPS_SERVICES_LIGHTNING_FAST_SSD_VIRTUAL_SERVERS\" >VPS SERVICES: LIGHTNING FAST SSD VIRTUAL SERVERS<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.prolimehost.com\/blogs\/addressing-terms-of-service-tos-policies-for-web-hosting-providers\/#DEDICATED_SERVERS_BACKED_BY_A_999_SLA_NETWORK_UPTIME_GUARANTEE\" >DEDICATED SERVERS: BACKED BY A 99.9% SLA NETWORK UPTIME GUARANTEE<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-5'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.prolimehost.com\/blogs\/addressing-terms-of-service-tos-policies-for-web-hosting-providers\/#ASIA_OPTIMIZED_SERVERS_IMPROVING_CONNECTION_SPEED_AND_QUALITY\" >ASIA OPTIMIZED SERVERS: IMPROVING CONNECTION SPEED AND QUALITY<\/a><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Its_important_to_read_a_providers_TOS_before_signing_up_with_them\"><\/span>It\u2019s important to read a provider\u2019s TOS before signing up with them<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>It\u2019s pretty much the norm for prospects to gloss over or simply not read a provider\u2019s TOS when signing up for their service. It isn\u2019t until an issue arises that they\u2019re either reminded by the host of its policies or they start reading it to determine how they\u2019ll be credited for downtime or other issues. More often than not, no money is ever refunded if the client has used the service over a specific number of days, rather credits are issued toward future hosting expenses with that provider. If you\u2019ve done something illegal, like phishing, don\u2019t expect any refunds or credits when they shut you down.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Are_you_running_an_eCommerce_store\"><\/span>Are you running an eCommerce store?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If you\u2019re running an eCommerce store and you\u2019ve lost a ton of revenue because your website went offline for any length of time, I\u2019m not aware of any provider that will reimburse you for those losses. If your data is mission critical, have backups (not on the same server). RAID 1 won\u2019t help you if the motherboard on your server dies. Unfortunately, even new enterprise class servers suffer failures of some sort from time to time. Even though their mean time between failure (MTBF) is better, stuff happens and it happens to all providers across the board. How well that provider responds to these types of issues and resolves them is what separates them from their competition.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Links_to_other_policies_with_the_TOS\"><\/span>Links to other policies with the TOS<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Quite often, there are links to other policies within a provider\u2019s TOS like their Privacy, Acceptable Use and Copyright Infringement Policies. These can sometimes become very long winded and difficult to read, but it\u2019s important to know upfront what you\u2019re signing onto.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Do_you_need_additional_IP_addresses\"><\/span>Do you need additional IP addresses?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>This is typically addressed in a provider\u2019s TOS because IP addresses are subject to justification. This is to remain compliant with the American Registry for Internet Numbers (ARIN) policies.\u00a0Most providers are very strict about this because once IP addresses get blacklisted, it\u2019s a real pain to get them unlisted. I\u2019ve read quite a few threads on web hosting forums where a client\u2019s entire server (with hundreds of client\u2019s websites on it) got shut down over excessive IP blacklisting.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Who_is_responsible_for_the_content_on_your_server_or_website\"><\/span>Who is responsible for the content on your server or website?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Most terms of service will also cover this in length. Generally, web hosting providers do not monitor the content on their servers, but they also state that they are not responsible for that content, rather the client is. You basically, by accepting their TOS, are saying that you possess the necessary rights to distribute or post that content, and that it won\u2019t or doesn\u2019t violate or infringe the rights of others.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"What_about_third_party_sites_linked_to_from_your_provider\"><\/span>What about third party sites linked to from your provider?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Their TOS typically addresses links to third party websites that are not controlled or owned by them. If you follow those links, then you\u2019ll need to be aware of that site\u2019s TOS, as it won\u2019t be the same as your provider\u2019s TOS. It\u2019s a buyer beware world, so when navigating around the Internet, be safe. Stay informed.<\/p>\n\n\n<h4 class=\"wp-block-heading\"><img decoding=\"async\" src=\"https:\/\/www.prolimehost.com\/wp-content\/uploads\/sites\/4\/2014\/08\/unnamed-e1408122780935.jpg\" alt=\"ProlimeHost\" width=\"400\" height=\"80\"><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"BROUGHT_TO_YOU_BY_PROLIMEHOST\"><\/span>BROUGHT TO YOU BY PROLIMEHOST<span class=\"ez-toc-section-end\"><\/span><\/h4>\n\n\n\n<p>We\u2019ve been in the web hosting industry for over a decade, helping hundreds of clients succeed in what they do best and that\u2019s running their business. We specialize in Virtual Private Servers (VPS) and dedicated servers, with data centers in Los Angeles, Denver &amp; Singapore.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"VPS_SERVICES_LIGHTNING_FAST_SSD_VIRTUAL_SERVERS\"><\/span>VPS SERVICES: LIGHTNING FAST SSD VIRTUAL SERVERS<span class=\"ez-toc-section-end\"><\/span><\/h5>\n\n\n\n<p>Our&nbsp;<a href=\"https:\/\/www.prolimehost.com\/ssd-vps-server\/\">Virtual Private Servers<\/a>&nbsp;all feature high performance Xeon processors and SSD storage in a RAID10 configuration to optimize your server\u2019s performance, which dramatically enhances visitor experiences on your site.<\/p>\n\n\n\n<p>That speed is backed by unparalleled 24\/7 support, featuring both outstanding response AND resolution times to maximize your uptime.<\/p>\n\n\n\n<p><strong><em>Now is the time to join the ProlimeHost virtual private server revolution.<\/em><\/strong><\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"DEDICATED_SERVERS_BACKED_BY_A_999_SLA_NETWORK_UPTIME_GUARANTEE\"><\/span>DEDICATED SERVERS: BACKED BY A 99.9% SLA NETWORK UPTIME GUARANTEE<span class=\"ez-toc-section-end\"><\/span><\/h5>\n\n\n\n<p>We only use enterprise-class hardware in our\u00a0<a href=\"https:\/\/www.prolimehost.com\/los-angeles-dedicated-servers\/\">dedicated servers<\/a>\u00a0and offer a four (4) hour hardware replacement. Throw in IPMI for remote management, support for public and private networks, free operating system (OS) re-installs, and SATA, SAS &amp; SSD (including NVMe) storage. \u00a0For everything from gaming, AMD and GPU servers to\u00a0<a href=\"https:\/\/www.prolimehost.com\/discounted-dedicated-server-deals\/\">cheap dedicated servers<\/a>, we\u2019re here to help.<\/p>\n\n\n\n<h5 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"ASIA_OPTIMIZED_SERVERS_IMPROVING_CONNECTION_SPEED_AND_QUALITY\"><\/span>ASIA OPTIMIZED SERVERS: IMPROVING CONNECTION SPEED AND QUALITY<span class=\"ez-toc-section-end\"><\/span><\/h5>\n\n\n\n<p>Procuring an Asia optimized server improves the connection speed and quality between the server and the users in Asia or China. This can reduce latency, packet loss, jitter, and bandwidth issues that can affect the performance and reliability of the server and the applications hosted on it. For more information, please call 1-877-477-9454 or&nbsp;<a href=\"https:\/\/www.prolimehost.com\/contact\/\">contact us<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"Terms of Service (TOS) policies vary by web hosting providers, and while sometimes they\u2019re widely disparaging, generally the&hellip;","protected":false},"author":3,"featured_media":243,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"csco_display_header_overlay":false,"csco_singular_sidebar":"","csco_page_header_type":"","footnotes":""},"categories":[10],"tags":[199,120,20,123,19,43,107,113,198,18,139,17,16,106,33],"class_list":{"0":"post-242","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-tutorials-tips","8":"tag-amd-servers","9":"tag-asia-optimized","10":"tag-aup","11":"tag-china-optimized","12":"tag-copyright-infringement-policy","13":"tag-dedicated-server","14":"tag-dedicated-servers-usa","15":"tag-gaming-servers","16":"tag-gpu-servers","17":"tag-privacy-policy","18":"tag-prolimehost","19":"tag-terms-of-service","20":"tag-tos","21":"tag-virtual-private-servers","22":"tag-vps","23":"cs-entry"},"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/www.prolimehost.com\/blogs\/wp-json\/wp\/v2\/posts\/242","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.prolimehost.com\/blogs\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.prolimehost.com\/blogs\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.prolimehost.com\/blogs\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.prolimehost.com\/blogs\/wp-json\/wp\/v2\/comments?post=242"}],"version-history":[{"count":0,"href":"https:\/\/www.prolimehost.com\/blogs\/wp-json\/wp\/v2\/posts\/242\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.prolimehost.com\/blogs\/wp-json\/wp\/v2\/media\/243"}],"wp:attachment":[{"href":"https:\/\/www.prolimehost.com\/blogs\/wp-json\/wp\/v2\/media?parent=242"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.prolimehost.com\/blogs\/wp-json\/wp\/v2\/categories?post=242"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.prolimehost.com\/blogs\/wp-json\/wp\/v2\/tags?post=242"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}