How to provide great customer support
Customer support encompasses so much more than simply responding to a service ticket, fixing the issue and closing…
Customer Fallout – How Do You Handle Churn?
I’ve thought about this many times even on things not web hosting industry related. Other than poor customer…
Increasing the Odds that Your Online Shopper Will Buy
The key to increasing the odds that your online shopper will buy is to approach your design from…
Why go with a SaaS solution?
SaaS, or Software-as-a-Service, is a software delivery model where software applications are hosted by a third-party provider and…
Bandwidth and Data Transfer
Data transfer is the total amount of data, typically measured in Megabytes, Gigabytes or Terabytes, that may be downloaded…
Unmanaged Dedicated Server Guide – Top Providers, Setup, and Key Differences
Thinking about getting serious with your hosting? You’ll want an unmanaged dedicated server. And ProlimeHost nails it. This…