Linux or Windows Dedicated Server? Which one is better?
Linux Dedicated Server or Windows Dedicated Server Should you choose a Linux Dedicated Server or a Windows Dedicated Server as your platform of choice? Preferences aside, we can make …
Category: Tutorials & Tips
How to provide great customer support
Customer support encompasses so much more than simply responding to a service ticket, fixing the issue and closing it out without explanation. I see so many entrepreneurs asking how …
Customer Fallout – How Do You Handle Churn?
I’ve thought about this many times even on things not web hosting industry related. Other than poor customer service or repeated outages, I think high customer fallout results from …
Are Ideas Without Execution Good or Bad?
I read years ago that ideas without execution are worthless, meaning that you can have the latest greatest widget in development, but until you build it, ship it and …
Setting up a residential datacenter?
I think this topic of setting up a residential datacenter has been discussed on multiple forums every few weeks or so, and the comments are almost always the same, …