How to provide great customer support
Set yourself apart from the masses Customer support encompasses so much more than simply responding to a service ticket, fixing the issue and closing it out without explanation. I …
Author: Steve
A visitor is at your site. Did they find what they were looking for?
When a visitor finds your site, imagine it’s like your best friend knocking at the front door. You want them to come in, make themselves at home and stick around …
Advantages of dedicated servers versus shared or VPS services. Must read.
Let’s start by saying that dedicated servers come in many flavors, in terms of hardware like CPUs, RAM, RAID arrays, hard disk drives, hot swappable units and so on …
Dedicated servers – what you should know. Our tips!
A couple of years ago I wrote an article explaining why it was counterproductive to not know what you didn’t know. Confused? Having been in the hosting industry for …
Why and how you should use Twitter to promote your business
Twitter should absolutely be in your company’s market strategy Ok, I admit that I didn’t jump on the Twitter bandwagon right away. I didn’t perceive a great deal of …