Author: Steve

Do visitors find your site value add? When a visitor finds your site, imagine it’s like your best friend knocking at the front door. You want them to come in, …

Linux Dedicated Server or Windows Dedicated Server Should you choose a Linux Dedicated Server or a Windows Dedicated Server as your platform of choice? Preferences aside, we can make …

Customer support encompasses so much more than simply responding to a service ticket, fixing the issue and closing it out without explanation. I see so many entrepreneurs asking how …

I’ve thought about this many times even on things not web hosting industry related. Other than poor customer service or repeated outages, I think high customer fallout results from …

The key to increasing the odds that your online shopper will buy is to approach your design from your visitor’s point of view. How do you see them interacting …