Linux or Windows Dedicated Server? Which one is better?
Linux Dedicated Server or Windows Dedicated Server Should you choose a Linux Dedicated Server or a Windows Dedicated Server as your platform of choice? Preferences aside, we can make …
Author: Steve
How to provide great customer support
Customer support encompasses so much more than simply responding to a service ticket, fixing the issue and closing it out without explanation. I see so many entrepreneurs asking how …
Customer Fallout – How Do You Handle Churn?
I’ve thought about this many times even on things not web hosting industry related. Other than poor customer service or repeated outages, I think high customer fallout results from …
Increasing the Odds that Your Online Shopper Will Buy
The key to increasing the odds that your online shopper will buy is to approach your design from your visitor’s point of view. How do you see them interacting …
Why go with a SaaS solution?
SaaS, or Software-as-a-Service, is a software delivery model where software applications are hosted by a third-party provider and made available to customers over the internet. In a SaaS solution, …